“Quick delivery of your parcel to the address of your choice”
All our parcels are sent by Bpost. We try to ship your package within 2-3 working days. If it is very busy in the shop, it can take up to 5 working days exceptionally. After we have sent your parcel, you will receive an email with your track & trace code. With this code, you can follow the delivery status.
The cost of shipment within the Benelux (BE & NL) is 4,95€.
Does your order exceed 50€? - YAY - We’re happy to ship your order for FREE!
If you want your order to be shipped to other countries, please contact our customer service for a customized cost of shipment proposal.
You can also pick up your purchase at the store. This way you avoid shipping costs and you can be sure that your favourite item is waiting for you in our boutique. As soon as your purchase is ready to be picked up, we will send you an mail. You have then seven days to pick it up, at a time that suits you best! After seven days, the order will be returned to the warehouse and we will refund the full amount.
Monday : 11h - 18h
Tuesday : CLOSED
Wednesday : 11h - 18h
Thursday : 11h - 18h
Friday : 11h - 18h
Saturday : 10h - 18h
Sunday : CLOSED
FITTING IN OUR STORE
You can try it on in our boutique and immediately choose another size, colour or model, depending on the stock - verry handy! In case of an exchange you will be helped with professional support to find the perfect outfit in the boutique. If there is a difference, you pay the extra charge or receive a credit voucher. This way you will always go home with the perfect solution!
FITTING AT HOME
If you pick up your purchase at the store and want to try it on at home and it's not perfect, you have 2 choices:
1. You bring it back to the store for FREE. The same conditions apply here: you can return it up to a maximum of 10 days after your pick up. (the package must be back in our shop 14 days after the pick up date)
2. Return it at your own expense max. 10 days after your pick up (the package must be back in our shop 14 days after the pick up date)
B - 2500 Lier
*** Don't forget to fill in the attached return form. (If you have lost it contact our Customer Service and we'll mail you a new document)
When you have doubt or need more information: Send an email to [email protected] or call / whatsapp at 0477/703909.
" We will be happy to help you with any questions you may have "